Returns can be facilitated using one of the following methods:

1. Returns to Leoforos Miltwnos 62 3047 Limassol, Cyprus via post or courier.

Terms and Conditions:

• Returns are accepted within 14 days of purchase with a valid receipt or gift exchange card.
• Returned items can be exchanged for other items or gift vouchers.
• Returns accompanied by a receipt will be exchanged for other items or gift vouchers of value amounting to the value of the return at the time of purchase.
• Returns accompanied by a gift exchange card will be exchanged for other items or gift vouchers of value amounting to the current value of the return.
• Items can only be returned if they are unopened, unused and in a re-saleable condition with all tags attached, and packaging intact.
• Please note that due to hygiene reasons, earrings and cosmetics cannot be returned or exchanged.
• Vouchers are non-refundable.

For returns via post or courier:

• Returned products must be sent to Leoforos Miltwnos 62 3047 Limassol, Cyprus via post or courier.
• Shipping costs are borne by the customer and are non-refundable.
• Upon receipt and inspection of the returned item, a notification email will be sent confirming receipt of the returned item and the next steps.
• If a product is replaced/exchanged, the time of delivery or the replacement / exchanged product will vary depending on location.

Defective or Damaged Item:

Defective or damaged items will be replaced. The attached tags and original packaging must be retained. For replacements, please contact us at: merciboutique18@gmail.com. Alternatively, please use the contact form in the Contact Us section.